Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit https://agence-digistal.com (the "Site") or make a purchase on it.

Collection of Personal and Non-Personal Information

We collect and store certain personally identifiable information (PII), such as: name, billing address, phone number, email, alias, financial data — only when you provide it voluntarily. This may occur during a purchase, a comment, a competition entry, an information request, etc.

Non-personally identifiable information (Non-PII) is also collected, such as IP address, browser type, device settings, duration and frequency of browsing, via cookies or IP addresses.

Use of Your Personal Information

Your personal information is used solely to:

• Respond to your requests and give you access to services

• Prevent fraud, abuse, legal violations or inappropriate behaviour

• Process orders and provide the requested services and content

• Improve our products, services, advertising and content

• Carry out audits, analysis and internal research

• Communicate to affiliated companies or trusted partners strictly within the scope of operations

• Pass on to third-party providers solely for the execution of services on our behalf (payment, email, marketing, support, etc.)

• Fulfil legal obligations or requests from judicial authorities

• Respond to an emergency or protect public safety

Unless otherwise stated in this policy, we do not share any personal information with third parties without your explicit consent.

Managing Your Personal Information

You may choose not to provide us with certain personal information, but this may limit your access to some features of the Site. To view, update or delete your data, write to us at: info@agence-digistal.com.

We also use your data for:

• Direct marketing (if you have given your consent)

• Research and development

• Creation of anonymised data for statistical or commercial purposes

• Legal compliance and security, including prevention of cyber attacks and identity theft

Cookies

Cookies are used to personalise your browsing experience, analyse traffic and provide relevant content. Please refer to our dedicated cookie policy for more details.

Security

We apply appropriate practices to protect your data (access, storage, processing). However, no technology is infallible on the internet. We recommend caution when sharing personal information.

Your Privacy Rights (UK and EU)

We respect the rights guaranteed by the GDPR:

• Right to information about the data collected

• Right of access to your data

• Right of rectification or deletion

• Right to data portability

• Right to object to processing

To exercise your rights, write to: info@agence-digistal.com. Proof of identity may be required. You may also designate a legal representative.

You may also request:

• A copy of the personal data collected over the last 12 months

• A list of partners who have received your data for direct marketing purposes

Data Sharing

We do not sell, exchange or rent your personal data. We may share anonymised or statistical data with trusted partners as part of service improvement.

Children's Data

We do not knowingly collect data from children under the age of 13. Should such data be collected, it would be deleted immediately. Parents and guardians may contact us if in doubt.

External Sites

Our Site may include links to external websites. We are not responsible for their privacy practices. We recommend reading their policies carefully before providing them with any information.

Data Retention

We retain your data for as long as necessary to provide our services, fulfil our legal obligations or defend our legal interests.

Acceptance

Use of the Site implies full acceptance of this privacy policy. Any updates will be published on this page. In the event of a significant change, a notification may be sent by email or on the Site.

Contact

For any questions relating to this policy:

Email: info@agence-digistal.com

Last updated: 2 June 2025